Abstract
This study aims to determine the effect of work motivation, organizational commitment, and job satisfaction on employee performance. The effect of organizational commitment mediates the relationship between work motivation on employee performance and job satisfaction on employee performance and psychological capital, which moderates the relationship between job satisfaction and employee performance. The object of this research is the employees of the state civil apparatus. They work in government agencies in the education sector of the Directorate of Senior High Schools in Jakarta. This study uses a quantitative approach with one hundred and ten respondents, sampling using a saturated sample technique, and a questionnaire as a measuring tool. Data analysis used the Structural Equation Modeling (SEM) method to test the model's suitability in this study with the help of the SmartPLS version 3 application. The results of this study conclude that work motivation, organizational commitment, and job satisfaction affect employee performance, organizational commitment can mediate the relationship between job satisfaction and employee performance but cannot mediate the relationship between work motivation and employee performance, and psychological capital can moderate the relationship between job satisfaction with employee performance.
Highlights
The current pandemic has disturbed a person's psychological condition and affects the crisis, uncertainty, and loss of control, resulting in stress
Based on the table above for analysis 1, namely Work Motivation has a significant effect on Employee Performance, the hypothesis is accepted because the t statistics value is 2.839> 1.659 or P values 0.005
The second hypothesis is accepted because the value of t statistics is 2.013> 1.659 or P values 0.045
Summary
The current pandemic has disturbed a person's psychological condition and affects the crisis, uncertainty, and loss of control, resulting in stress. An employee who has a psychological condition can certainly interfere with his performance. Avey et al (2011) explained that ethics, behavior, and employee performance are influenced by the psychological capital owned by each individual. A good condition of psychological capital can suppress feelings of anxiety and stress in employees to increase work motivation. Psychological capital is closely related to the mood a person feels. An employee is aware and willing to contribute to building and advancing the company where he works (Amalia, 2018). That in carrying out their duties, an employee will need adequate psychological capital so that they can do their job optimally to produce maximum performance (Santos et al, 2018)
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