The relationship between the managerial skills and results of "performance evaluation "tool among nursing managers in teaching hospitals of Iran University of Medical Science.

Haleh Mousavi Isfahani,Aidin Aryankhesal,Hamid Haghani

doi:10.5539/gjhs.v7n2p38

Abstract

Performance of different organizations, such as hospitals is mainly influenced by their managers’ performance. Nursing managers have an important role in hospital performance and their managerial skills can improve the quality of the services. Hence, the present study was conducted in order to assess the relationship between the managerial skills and the results of their performance evaluation in Teaching Hospitals of Iran University of Medical Science in 2013. The research used the cross sectional method in 2013. It was done by distributing a managerial skills assessment questionnaire, with close-ended questions in 5 choice Likert scale, among 181 managers and head nurses of hospitals of Iran university of Medical Sciences; among which 131 answered the questions. Another data collection tools was a forms to record evaluation marks from the personnel records. We used Pearson and Spearman correlation tests and SPSS for analysis and description (frequency, mean and standard deviation). Results showed that the managerial skills of the nursing mangers were fair (2.57 out of 5) and the results of the performance evaluation were in a good condition (98.44). The mangers’ evaluation results and the managerial skills scores were not in a meaningful correlation (r=0.047 np=0.856). The research showed no correlation between different domains of managerial skills and the performance evaluation marks: decision making skills (r=0.074 and p=0.399), leadership (correlation coefficient 0.028 and p=0.654), motivation (correlation coefficient 0.118 and p=0.163), communication (correlation coefficient 0.116 and p=0.122), systematic thinking (correlation coefficient 0.028 and p=0.828), time management (correlation coefficient 0.077 and p=0.401) and strategic thinking (correlation coefficient 0.041 and p=0.756). Lack of any correlation and relation between managers’ managerial skills and their performance evaluation results shows need to a fundamental revision at managers’ performance evaluation form.

Highlights

Nowadays human resources are of the most valuable factors of the production and in all organizations count as the most important capital and producer of the main qualifications
Findings of the present study showed that the mean of the performance evaluation of the nursing managers was 89.44 which is a good score, but lack of correlation between this variable and the managerial skills could be a sign of weakness in the evaluation system of the managers' performance
Our findings show that there is no correlation between the managerial skills of the nursing managers and the results of the performance evaluation in different skills' domains

Summary

Introduction

Nowadays human resources are of the most valuable factors of the production and in all organizations count as the most important capital and producer of the main qualifications. In current complicated organizations, lay the most important role among the human workforce and have the most effective role in improving organizations’ performance (Gerber, Nel, & Van Dyk, 1995). Beside the knowledge and experience, managers should gain some special skills (Bazargan Harandi, 2003). Such skills are at greater importance when dealing with health organizations, especially hospitals, because they are responsible of peoples' lives (Akbari, Tofighi, Torabi, Arab, & Tarahi, 2005). In hospitals nursing managers, in comparison to other stuffs, have more critical role in the progress and performance of the organization and developing the quality of the services (Vafaee Najar, Habashizade, Karimi, & Ebrahimzade, 2011). It is the performance evaluation that makes these skills better and prepares the ground ready to develop them

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Results

Conclusion