The Relationship Between School Principals' Cultural Intelligence Level and Teachers' Job Satisfaction and Intention to Leave the Job

Serkan Gokalp

doi:10.12973/eu-jer.11.1.493

Abstract

<p style="text-align:justify">This research aims to determine the relationship between school principals' cultural intelligence level and teachers' job satisfaction and intention to leave. The relational survey model was used in this study. The data of the research were collected from 800 teachers working in public middle schools in the central districts of Mersin Province in the 2020-2021 academic year. The data were collected through Personal Information Form, Cultural Intelligence Scale, Job Satisfaction Scale, and Intention to Leave Scale. The data were analyzed through correlation analysis, Structural Equation Modeling and Sobel Test. According to the results of the research, a strong, positive and significant relationship was found between the cultural intelligence level of school principals and the job satisfaction of teachers. A strong, negative, and significant relationship was determined between the cultural intelligence level of school principals and teachers' intention to leave. A strong, negative, and significant relationship was determined between teachers' job satisfaction and their intention to leave. It was found that the cultural intelligence level of school principals negatively predicted teachers' intention to leave. It was also determined that cultural intelligence levels of school principals negatively predicted teachers' intention to leave through job satisfaction, and teachers’ job satisfaction was a partial mediator of the relationship between the cultural intelligence levels of school principals and teachers' intention to leave. It was suggested that candidates with high cultural intelligence levels should be given priority in the appointment process of school principals.</p>

Highlights

In the 21st century, where we have passed from the information age to the digital age, organizations are in relentless competition to maintain their existence, be efficient and successful
A strong, negative, and significant relationship was determined between the cultural intelligence level of school principals and teachers' intention to leave
A strong, negative, and significant relationship was determined between teachers' job satisfaction and their intention to leave

Summary

Introduction

In the 21st century, where we have passed from the information age to the digital age, organizations are in relentless competition to maintain their existence, be efficient and successful. To be successful in different countries where the material and spiritual elements of life are defined differently by culture, organizations cannot reach their goals and be successful only by having employees equipped with conceptual, technical, and human competencies (Thomas & Inkson, 2017) Organizations need employees with high cultural intelligence to be successful in the setting of these different cultures. The main factor that enables organizations to be successful in different cultures is culturally intelligent managers (Gokalp, 2021). It is because only culturally intelligent managers can make the organization culturally intelligent and create a cultural synergy in the organization and an organizational culture that ensures job satisfaction of employees from different cultures and minimizes their intention to leave

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Discussion

Conclusion