Abstract

The Project Management Office (PMO) has been associated with organisational project management competence. However, there is a lack of empirical evidence to support this perception. This study examines the relationship of PMO maturity and the nine knowledge areas that describe Organisational Project Management (OPM) by collecting data from 129 PMO executives, staff, and project managers in South African Government Infrastructure Departments (SAGID) using a structured questionnaire. The results show that a PMO’s ‘strategic’ maturity has the highest impact on all nine areas of OPM. It is thus recommended that public organisations need to accelerate the strategic maturity of their PMOs to benefit from them.

Highlights

  • The creation of a Project Management Office (PMO) by many organisations is still obscured by doubt and suspicion, and its value is questioned

  • The recent study of ESI International [2] emphasises the significance of the subject: “The discourse is shifting from determining PMO maturity to the value the maturing PMO brings”

  • The objective of this study is to establish the value that a mature PMO brings to an organisation, and whether the maturity of the PMO has any impact on Organisational Project Management (OPM) practice and competency

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Summary

Introduction

The creation of a Project Management Office (PMO) by many organisations is still obscured by doubt and suspicion, and its value is questioned. It is PMO maturity that adds value to Organisational Project Management (OPM). CPB Research found that, as the maturity of PMOs increases, so too do organisational performance and project delivery success rates [1]. The value of the maturing PMO has still to be empirically tested, and the PMO’s maturity is to be correlated with either OPM maturity or project performance. The latter has already been carried out in detail [1,3]; but a direct correlation with OPM maturity is lacking. The reality is that most PMOs or corporations do not have a benchmarking measure and strategy that is aligned with developing and advancing OPM maturity [4]

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