The Relationship between Perceived Organizational Support and Job Crafting among Hospital Nurses: The Moderating Role of Job Embeddedness

Abstract

Background. The purpose of the present study was to investigate the relationship between perceived organizational support and job crafting considering the moderating role of job embeddedness of nurses in this relationship. The three main dimensions considered for job crafting concept were: task crafting, relational crafting and cognitive crafting. Methods. This research is an applied one in terms of purpose, and a descriptive survey research in terms of data gathering method. The statistical population of this study was the nurses of hospitals affiliated to Qom University of Medical Sciences. The sample consisted of 269 nurses and the sampling method was random. The standard questionnaires of Slemp &Vella-Brodrick (2013), Eisenberger et al., (1986) and Felps et al., (2009) were used for data collection on three main variables of the study i.e., job crafting, perceived organizational support and job embeddedness. The data were analyzed by structural equation modeling using Smart PLS3.2.6 software. Results. The findings showed that perceived organizational support had a significant positive effect on the relational (0/651 path coefficient) and cognitive (0/681 path coefficient) dimensions of job crafting. But this relationship for task crafting was not confirmed (0.836 T Value). In addition, job embeddedness had a significant moderating role in the relationship between perceived organizational support and all aspects of job crafting (0/461, 0.472 and 0.642 path coefficients). That is to say, employees with job embeddedness, upon perceiving organizational support, were more likely to do job crafting in all three task, relational and cognitive dimensions. Conclusion. Since the results showed that perceived organizational support affects job crafting in relational and cognitive dimensions, we suggest managers of Qom University of Medical Sciences pay due attention to perceived organizational support in the complexity of today's jobs and the need to consider the role of employees in designing their jobs