The Relationship Between Locus of Control, Perceived Organizational Support and Job Satisfaction in Emergency Service Workers

Abstract

With this study we provide conclusive evidence on the importance of locus of control and organizational support provided by bosses/colleagues in the workplace for optimal satisfaction and adaptation of emergency department employees. Thus, employees who have a high level of externality (have an externalist orientation) dimension of locus of control, as well as a high level of perceived organizational support from their managers and/or colleagues, will more frequently have higher levels of specific job satisfaction and general job satisfaction. The mentioned personality characteristics, together with other characteristics, can become predictors used in the process of psychological assessment for selection purposes to predict adaptation at work. In this sense, from the data obtained it can be seen that the variation in generic job satisfaction can be explained in 12.6% by the perceived organizational support variable, and the variation in specific job satisfaction can be explained in 63.4% by the externality variable, as a dimension of locus of control.