The Relationship Between Employee Well-Being, Burnout And Perceived Organizational Support In Healthcare Professionals

Abstract

Employee well-being is a significant contributor to the development of healthcare professionals' attitudes which are effective in their provision of effective, efficient and quality healthcare services. Employee well-being (Short, 2018), which is described as the well-being of a person in terms of physical, psychological and business life, has a decreasing impact on the burnout level of healthcare staff delivering healthcare services and an increasing impact on the perceived level of organizational support. As a result of being unable to cope with the perceived tension (Tuğrul and Çelik, 2002: 2), the state of burnout felt in physiological, mental and emotional areas is a detrimental condition for healthcare professionals and the individuals they serve. The perceived organizational support (Özdevecioğlu, 2003: 1), defined as the individuals in the organization feeling safe and knowing that the organization is behind them, is a positive situation for healthcare workers and has a decreasing effect on burnout syndrome. For healthcare professionals to provide the best service, their well-being and perceived organizational support should be high, and their levels of burnout syndrome should be low. The study aimed to determine the relationship between employee well-being, burnout and perceived organizational support in healthcare professionals. Therefore, face-to-face interviews were conducted using the survey method in the study, and data were obtained from 240 healthcare professionals. SPSS program was used to analyze the data. According to the findings of the study, there was a positive relationship between employee well-being and perceived organizational support, a negative relationship between perceived organizational support and burnout, and a negative and opposite relation between employee well-being and burnout.