Abstract
This paper emerged from an earlier survey of developments in knowledge management within the Australian Public Service (APS). The earlier study pointed to future research possibilities in an emerging relationship between knowledge management and archives and records. The resultant case-based research reported here shows that this relationship operates most strongly in the context of key drivers of knowledge management within government agencies and departments, and in linkages between the work of the National Archives of Australia (NAA) and that of other Commonwealth organisations. Knowledge management also emerges as an important strategic issue for the National Archives of Australia. Eleven issues emerging as common in the previous study were discussed at the NAA: Perceptions, Approaches, Drivers, Links to core business, Obstacles, Enablers, Structures, Frameworks, Metrics, Champions and inter-agency networks. In overall terms the NAA emerged as an organisation that was at the development stage for knowledge management and one that was taking conscious strides in this direction.
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