Abstract
The purpose of this study is to investigate the relationship between consumption value and consumption propensity and tourist satisfaction and to verify the mediating effect of consumption propensity on tourists visiting China. A total of 300 surveys were conducted from December 1, 2018, to January 30, 2019, Overall, 286 surveys were conducted for SPSS 23.0. The empirical results of this study are as follows. First, five sub-factors of the consumption value were selected: social value, functional value, epistemic value, emotional value, and conditional value. For consumption propensity, two sub-factors labeled practical propensity and others-conscious propensity were chosen. Tourist satisfaction was set to be a single factor. Second, as for the results of identifying the importance of sub-factors of the consumption value, the order was social value, functional value, epistemic value, emotional value, and conditional value. Third, the relationship between the consumption value and tourist satisfaction showed that all factors of consumption value had a significant positive effect on tourist satisfaction. Fourth, the result of examining the relationship between the consumption value and consumption propensity showed that the factor of consumption value such as social value, functional value, epistemic value, the emotional value had a significant positive effect on tourist satisfaction while the conditional value had not, and all five factors of consumption value and others-conscious propensity had significant positive regression weight. Fifth. the result of checking the relationship between the consumption propensity and tourist satisfaction showed that all factors of consumption propensity had a significant positive effect on tourist satisfaction. Sixth, the analyses of mediating effect revealed as follows; the relationship between consumption value and tourist satisfaction was partially mediated by four factors, functional, emotional, epistemic, social, of the practical propensity of consumption propensity; and the relationship between consumption value and tourist satisfaction was partially mediated by all factors, of the others-conscious propensity of consumption propensity.
Highlights
China and Korea signed a joint statement between Korea-China diplomatic relations on August 24, 1992, and the bilateral relations began in earnest, and the volume of trade between the two countries increased from $6.37 billion in 1992 to 15.7% annually (Heo, 2017)
After the deployment of the THAAD missile on the Korean Peninsula, tourism exchanges between the two countries declined, with visible measures such as the Chinese government's ban on Korean tourism, the Korean Wave, and pressure on certain companies, and public opinion in Korea increased against China (Kim, 2017)
In the significance test of the regression coefficient, it is found that all sub-factors of consumption value have a significantly positive (+) effect on others-conscious propensity at the level of significance probability p
Summary
China and Korea signed a joint statement between Korea-China diplomatic relations on August 24, 1992, and the bilateral relations began in earnest, and the volume of trade between the two countries increased from $6.37 billion in 1992 to 15.7% annually (Heo, 2017). Exchanges in the tourism industry between China and Korea have gradually expanded, and the number of Korean tourists who visited China in 2017 was about 39,98,771, and about 4.69,353 Chinese tourists who visited Korea in the same year (Korea Tourism Organization, 2017). After the deployment of the THAAD missile on the Korean Peninsula, tourism exchanges between the two countries declined, with visible measures such as the Chinese government's ban on Korean tourism, the Korean Wave, and pressure on certain companies, and public opinion in Korea increased against China (Kim, 2017). There are still political and diplomatic restrictions on tourism exchanges between China and Korea, Korean tourists visiting China and Chinese tourists visiting Korea account for a large proportion of the international tourism market of both countries (Park & Han & Choi, 2019)
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