Abstract

Over the recent years, changes in the human resources practice have led to a situation whereby the failure of some firms are due to the mismanagement of people rather than problems related to technical systems. Evidently, there have been also suggestions that the changes in employee engagement practices have not been corresponding with the changes that is taking place in the international business environment. As a result, organizations have achieved a relatively low level of effectiveness in implementing effective employee engagement practices. This is particularly the case in emerging economies such as Vietnam, a country exposed to challenges and opportunities of globalization. Therefore, in order to strive competitively in this period of globalization, managers must possess relevant competencies for effective implementation in the employee engagement policies and practices. Thus, this paper explores the competency-based research framework and draws implications from the employee engagement practice to prepare organizations in Vietnam for the challenges in globalization.

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