The queue with impatience: construction of the stationary workload under FIFO

Abstract

In this paper we study the stability of queueing systems with impatient customers and a single server operating under a FIFO (first-in-first-out) discipline. We first give a sufficient condition for the existence of a stationary workload in the case of impatience until the beginning of service. We then provide a weaker condition of existence on an enriched probability space using the theory of Anantharam et al. (1997), (1999). The case of impatience until the end of service is also investigated.