Abstract
Glenn Laffel, MD, Ph.D, is the director of quality assurance planning at Brigham and Women's Hospital, a 720-bed tertiary care facility affiliated with Harvard Medical School. For the past two and one-half years, he has helped to develop and implement a comprehensive quality management system for the hospital. A member of the American Society for Quality Control, he has lectured extensively on the relations between quality programs in healthcare and in industrial settings at both theoretical and practical levels. Dr. Laffel is also a cardiologist with primary responsibilities in the hospital's cardiac transplantation program. He received his BA in biology and psychology form Tufts University, where he graduated with magna cum laude honors. He received his MD from the University of Miami School of Medicine, where he was elected to Alpha Omega Alpha, the medical honors society. He recently completed his Ph.D in health policy and management at the Whitaker College of Health Sciences at Massachusetts Institute of Technology.
Sign-in/Register to access full text options 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callDisclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
