THE QUALITY OF TRAINING AND RETRAINING CIVIL SERVANTS IN VIETNAM

Abstract

Training and retraining are recognized as a comprehensive strategy for enhancing the quality of civil servants to satisfy the demands of serving the people in Vietnam and many other nations. However, a variety of variables, both subjective and objective, have a significant impact on the process and outcomes of training and retraining civil servants. This paper focuses on analyzing two factors that have a far-reaching effect on the quality of civil servant training and retraining, namely the policies on training and retraining civil servants (objective factors) and the civil servants' awareness and attitude toward learning (subjective factors). We, the authors of this paper, conducted a survey of 280 civil servants working for 40 commune-level government agencies in four provinces of Vietnam, including Ha Giang and Cao Bang (Northern), and Ca Mau and Bac Lieu (Southern). Research findings indicate that civil servants evaluate the state's training and retraining policies as not in line with their needs. It demonstrates that the training and retraining have not yet attained practicable quality and efficacy. Based on the research findings, we present some recommendations for the enhancement of training and retraining policies so that they are better suited to the requirements of civil servants, helping to perfect the state's institution for training and retraining civil servants.