Abstract
The products of informal sector manufacturers are commonly thought to be suitable for consumers in developing countries on account of their low price and simplicity: they represent 'quality for the poor' rather than 'poor quality'. This article questions this assumption, and by surveying middle-class and poor consumers in Nairobi it reveals that typical informal sector products are regarded as of inferior quality and often more unreliable than imported or mass-produced goods. Clearly there will need to be significant improvements in design and production if informal sector products are to continue selling on domestic markets, let alone internationally.
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