Abstract

Although there are numerous quality of care frameworks, little attention has been given to the essential concepts that encompass quality mental healthcare. HealthCareCAN and the Mental Health Commission of Canada co-lead the Quality Mental Health Care Network (QMHCN), which has developed a quality mental healthcare framework, building on existing provincial, national, and international frameworks. HealthCareCAN conducted an environmental scan, key informant interviews, and focus groups with individuals with lived experiences to develop the framework. This article outlines the findings from this scan, interviews and focus groups.

Highlights

  • One in five Canadians suffer from a mental illness every year and will need access to quality mental healthcare.[1]

  • The Mental Health Commission of Canada provided insights from their participation in the International Initiative for Mental Health Leadership (IIMHL),[7] a collaborative between Australia, Canada, England, the Netherlands, the Republic of Ireland, New Zealand, Scotland, Sweden, and the United States, which focuses on mental health and addiction services

  • Virtual focus groups over Microsoft Teams lasting 1 hour each were held with three People with Lived Experiences (PWLE) committees affiliated with Quality Mental Health Care Network (QMHCN) member organizations: the Mental Health Commission of Canada (MHCC) Youth Council, the MHCC Hallway Group, and the Canadian Patient Safety Institute’s (CPSI) partner organization Patients for Patient Safety Canada (PFPSC)

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Summary

ORIGINAL ARTICLE

The Quality Mental Health Care Network: A roadmap to improving quality mental healthcare in Canada. MPH1; Siri Chunduri, MPH1 ; Claire Samuelson-Kiraly, MA1 ; Nicholas Watters, MBA2; and Jonathan I.

Introduction
Methods
Environmental scan
Key informant interviews
Revisions and consultations
Defining mental healthcare
Quality dimensions
Full Text
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