The Quality Infrastructure System in Mexico

Abstract

This research is carried out due to the competitiveness difficulties that Mexico suffers due to its position in the Global Quality Infrastructure Index (GQII Global). Its objectives are to explain the scope of the quality concept, the integrating elements of the Quality Infrastructure System in Mexico, the connotation of the term innovation, economic growth factors, dynamic capabilities and strategic management as components of development, as well as the influence of marketing on quality management. To carry out this research, synthetic, analytical and dialectical methods had to be used fundamentally. Among the most significant results, it was found that export is a significant (not to say definitive or exclusive) reference in determining the degree of development of a country's quality infrastructure; the causes that inhibit the development of a Quality Infrastructure System were identified. From the interpretation and consequences of the findings of this research, the recognition of the advantages of the Quality Infrastructure System is concluded; the unveiling of the challenges that Mexico must overcome to obtain acceptable indicators in the Quality Infrastructure System Indices; the perception of the factors that generate Mexico's recent low indices in the Global GQII, and the encouraging future of Mexico in terms of Quality Infrastructure.