Abstract
Whether starting from scratch or inheriting a business continuity programme that has struggled to meet management expectations, how does one choose the best path forward? When is the right time to leverage external resources, and how does one do so effectively? When should one look to outsource certain parts of the programme, and when does it make sense to rely completely on third-party vendors? This paper discusses the key information to know before making such decisions, providing readers with the tools they need to evaluate vendors properly before entering into a contract, thus helping organisations hire the ‘extra help’ they need.
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