The Process of Management Education

Abstract

This paper focuses on the long-term monitoring and evaluation of a management development programme. Specifically concerned with the evaluation of the case study as a learning method, the paper discusses the problems involved in the long-term evaluation of outcomes and briefly outlines the preceding two stages. The authors devise an innovative approach to outcomes evaluation based on the Critical Incident and Life History methods, and discuss their research results. Finally, the authors consider the benefits of the approach and its future use in long-term evaluation.