The process of crisis information dissemination: impacts of the strength of ties in social networks

Abstract

Purpose – The strength of ties between individuals influences the speed and spread of crisis information dissemination (CID). By constructing networks of strong and weak ties, this paper aims to innovatively explore the impacts of strong and weak ties on the CID at the macro level. Design/methodology/approach – To better understand the rules of CID in different kinds of social networks, this paper constructs a CID model based on the strength of ties in social networks and cellular automation, using simulations of CID speed and spread in an entire network, strong tie network and weak tie network generated by MATLAB. Findings – As the article's major theoretical contribution, the results demonstrate that CID is more efficient in a network of weak ties than in a network of strong ties, and that the spread of CID has a positive correlation with the believability of the information disseminated and the dissemination tendency coefficient. Furthermore, the difference of dissemination speeds between strong and weak tie networks varies regularly with information believability and the dissemination tendency coefficient. Originality/value – This study provides more effective public mechanisms for rapidly evaluating the believability of crisis information and responding to crises in real time. The findings also have some valuable implications for government agencies to improve the efficiency and effect of CID.