Abstract
This research provides a new approach to solving the problem of identifying emergency situations in the processes of aircraft repair work by forming a metric space of emergency situations and determining the distance between its points. The main stages of repair of Mi-8 helicopters and their modifications at a typical aircraft repair facility are described. The main stages of solving the problem of identifying production situations are determined. Model has been formed to classify the characteristics of production situations that arise during the repair of Mi-8 helicopters. When analyzing the production situation, it is compared with known situations recorded in the database. If its complete coincidence with known situations is found in the metric space of production situations, then the situation is considered known, the decision maker is issued a list of documents. Otherwise, in the metric space of situations, the point closest to the situation that has arisen is determined, and management personnel are given documents. After the end of the production situation, the updated information on the data, documents and recommendations used by the management personnel in the decision-making process is entered by experts into the computer memory, and the situation itself is included in the database used by the management system. A software package has been developed as part of the production process management systems of an aircraft repair company. The efficiency indicators of the implementation of the identification system of complex production situations at the enterprise are determined.
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