Abstract

Address correspondence to Amy Black, CAE, Case Management Society of America, Parthenon Management Group, LLC, 5034A Thoroughbred Lane, Brentwood, TN 37027 ([email protected]). The author reports no conflicts of interest. The Case Management Society of America (CMSA) facilitates the growth and development of professional case managers across the full health care continuum, promoting high-quality, ethical practice benefitting patients and their families. We strive for improved health outcomes by providing evidence-based resources, impacting health care policy, and sustaining the CMSA-developed Standards of Practice for Case Management (www.cmsa.org).

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