Abstract

For many years, technology has been applied to improve the quality of language learning and teaching. However, the outbreak of COVID-19 pandemic accelerated the integration of technology in different language learning contexts. The sudden shift to online teaching faced educators with an array of challenges they had not experienced before. In particular, the teachers encountered many barriers with the online assessment of the students. To shed more light on what passed, following a qualitative mode of inquiry, the present study set out to find out how a group of 20 Iranian English language teachers at Persian Gulf University faced with the online assessment challenges posed by COVID-19. For this aim, the researchers conducted in-depth semi-structured retrospective interviews with the teachers at different times throughout the course. In addition, the teachers were asked to provide a narrative account of how they responded to the crisis. The analysis of the findings showed that after the shift to online assessment, the teachers initially faced with serious pedagogical, technical, administrative, and affective barriers, but as the course proceeded, they could adjust their practice with the new situation. However, the teachers recounted problems that still remained and negatively affected their practice. Overall, the study discusses that to improve the online assessment in the post-COVID-19 era several technological, pedagogical, and administrative measures should be taken into account. These would further improve the integration of the technology in the pedagogical context in the long run.

Highlights

  • Transition to online teachingWithin the past decades, numerous studies have shown the growing pattern of digital technology integration in different English as a foreign language (EFL)/English as a second language (ESL) learning contexts (Hafner & Miller, 2011; Mompean, 2010; Ros et al, 2010; Wu et al, 2010)

  • The following extracts describe the days after the shift to online assessment as so: I did not know how to work with learning management system (LMS), but worse I could not trust in it

  • The present study was conducted to provide insights into how a group of Iranian experienced EFL teachers caught in the midst of the COVID-19 crisis practiced the online assessment

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Summary

Introduction

Transition to online teachingWithin the past decades, numerous studies have shown the growing pattern of digital technology integration in different EFL/ESL learning contexts (Hafner & Miller, 2011; Mompean, 2010; Ros et al, 2010; Wu et al, 2010). Ghanbari and Nowroozi Language Testing in Asia (2021) 11:27 learning contexts (Burke, 2000; Egbert et al, 2002; Hedayati & Marandi, 2014; Jahanban-Isfahan et al, 2017; Marandi, 2010) This state of technology integration in educational contexts coincided with the global outbreak of COVID-19 pandemic. Besides widespread disruptions to many sectors like travel, business, and economy, the pandemic has had unprecedented effects on education. This global transition from face-to-face education to fully online once happened at a time when there was no prior guidance, insight, or specific models of good practice for such a wide change. The idiosyncratic nature of the shift to online learning which considered online education not as a supplement to teaching but rather as a substitute for it have cast doubt on the relevance of the previous research on online learning

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