Abstract
The practice of e-commerce and its obstacles: A field study on SMEs in the Al-Qassim region
Highlights
The aim of this study was to explore the practice of e-commerce among SMEs in Al-Qassim region, Saudi Arabia and the obstacles to e-commerce faced by managers
Top management support has the greatest correlation with the practice of e-commerce (r = 0.493), followed by employee skills and experience (r = 0.483), business strategy alignment (r = 0.468), financial resources (r = 0.399), and resistance to change (r = 0.324)
The results indicated that organizational factors such as top management support, employee skills and experience, and business strategy alignment have significant influences on the practice of e-commerce in SMEs
Summary
The aim of this study was to explore the practice of e-commerce among SMEs in Al-Qassim region, Saudi Arabia and the obstacles to e-commerce faced by managers. Senarathna and Wickramasuriya (2001) proposed that the adoption of e-commerce in SMEs in Sri Lanka is a function of numerous variables such as top management support, organizational culture, and the availability of technological resources (measured by such things as the number of personal computers, website presence, and the number of technical officers), internet access methods, and the presence of backup facilities. Their results indicated that top management support, website presence and organizational culture, an adhocracy culture, have significant effects on the adoption of ecommerce
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