The practice and evaluation of the effect of collective type work shift for the charge nurses

Abstract

Objective To improve the creative spirit of charge nurses, strengthen the crisis awareness, responsibility and adaptability, tap the charge nurses' potential, and increase comprehensive quality and management capacity. Methods Twenty six charge nurses were took turns on the work shift among 23 clinical words except for operating room, supply room and ICU. Results After the work shift, the patients'satisfaction all the hospital was obviously increased, and the quality of nursing was steadily increasing. Moreover for these charge nurses, the abilities of leadership, communication and coordination were better brought into play, professional ability and the level of administrative management were also increased. We also saw that, overall consciousness and team spirit were fully embodied among these charge nurses, the contradictions among different departments staff were eased.. Conclusions The work shift can arouse the charge nurses' enthusiasm for relearning, foster the ability of comprehensive quality and management, thus to realize the transformation from empirical management to scientific and standardized management. Key words: Charge nurses; Work shift; Nursing administration