The Practical Library Trainer

Abstract

* Acknowledgments * Introduction * Chapter 1. Preparing the Library for a Staff Training Program * Types of Staff Training * The Role of a Training Administrator (TA) * Establishing a Funding Level * Checklist for Sustainability of a Library Staff Training Program * Chapter 2. Recruitment and Retention of Library Staff: Can These Issues Benefit from a Staff Training Program? * Recruitment * Retention * Competency Development * Chapter 3. Suggestions for a Comprehensive Training Program for Library Staff * Components * Budget Issues * Program Evaluation * Dissemination * Sustainability * Chapter 4. The Workplace As Place * Steps in Creating an Integrated Environment * Learning to Keep the Staff Engaged * What Are the Latest Trends? * Chapter 5. Train the Trainer: The In-House Training Opportunity * Training Programs * Engaging the Learner * Chapter 6. The Conference As a Continuing Education Opportunity * Reasons to Attend a Conference or Seminar * Planning for the Conference * Selected Conferences * Receiving Continuing Education Credit * Chapter 7. The ROI Report and E-Training * Measuring the Benefits of E-Training * What is ROI? * Two Suggested Examples of the ROI Formula * Practical Elements for Calculating ROI * Chapter 8. Is the Library Continuing Education Program Working? Evaluating the Training Program * Why a Questionnaire? * ASTD Evaluation Tools * Failures of Evaluation * Key Questions to Ask * Chapter 9. Library Training: A Future Perspective * Overcoming Resistance to Training * Elements in Planning the Library for the Future * Retaining the Library Staff for the Future * The Future of Training Library Staff * Chapter 10. Delivering Blended to Library Staff in Southeast Florida: A Case Study * Southeast Florida Library Information Network (SEFLIN) * A Scalable Program * Why Blended Learning? * Web-Based * Instructor-Led E-Learning * Teleconferences * Compressed Video * Streaming Media * Classroom-Based Technology-Assisted Formats * The Future of Technology-Based Training * Appendix A. ROI Courses Offered at U.S. Business Schools * Appendix B. Train-the-Trainer Degrees, Certificates, Workshops, and Courses * Appendix C. Staff Training Outcomes Survey Questionnaire * Template 1 * Template 2 * Appendix D. A Sample User Survey for Online * Appendix E. A Sample Needs Assessment Survey for Blended * Notes * Selected Training Bibliographies * Leadership Development * Training Budgets * Value of Training * Linking Training to Your Library's Mission and Vision * Starting a Training Program * ROI * Additional Selected Bibliography on ROI * Recruitment and Retention Issues * Train the Trainer * Selected Annotated Bibliography of Donald L. Kirkpatrick's Published Works * Index * Reference Notes Included