The Potential Application of ChatGPT in Higher Education Management

Abstract

ChatGPT is a powerful AI model that can play a role in higher education management. It facilitates easy access to a wide range of learning resources for students by providing instant answers and feedback. Additionally, ChatGPT can personalize monitoring of students' learning needs and provide customized learning resources to enhance their learning outcomes. When combined with other artificial intelligence technologies, ChatGPT can assist students in problem-solving and provide course selection and academic planning advice. For teachers, ChatGPT can serve as an intelligent assistant by providing teaching resources, assignment evaluations, helping organize instructional activities, and offering real-time feedback and prompts. At the university management level, ChatGPT can also assist administrators in decision analysis and prediction. However, the application of ChatGPT still faces challenges such as technology, privacy, and security. It requires strengthened monitoring, protection of personal privacy, and the establishment of relevant guidelines and standards. ChatGPT has vast potential in higher education management, offering personalized and real-time support to enhance efficiency and learning outcomes. Nevertheless, it is crucial to address issues like privacy protection, data security, and technical disputes, ensuring its lawful, secure, and reliable usage. ChatGPT holds both potential and challenges in higher education management, necessitating further research and development. This study explores ChatGPT's application in higher education management, proposing development directions and improvement suggestions. It aims to enhance efficiency and offer real-time assistance to students and educators. Addressing privacy, security, and technical concerns is crucial for integration. Tailoring ChatGPT to meet diverse needs of learners and educators is emphasized.