Abstract

Abstract Protesting in post-apartheid South Africa is perceived as one of the significant democratic methods of participation and engagement with the government and its executive. As a result, since the early 2000s, community-led participation has been preferred over government-led forms of participatory methods, including mayoral forums and izimbizo (interactive dialogues between government officials and the people). However, the community-invented spaces of participation in the form of protests have been accompanied by violent tactics that have severely impacted infrastructure. The violent tactics used during protests related to service delivery have been more conspicuous in the local sphere of government, especially in places composed of informal settlements. Hence, Cato Manor has not been immune to this but continues to experience violence during service delivery protests, which causes damage to assets. This article explores the destruction of infrastructure in the quest for basic services in Cato Manor. A qualitative research design was adopted to guide the study, together with the displaced-aggression theory, as a theoretical lens to interpret the findings. The study used a purposive and snowball sampling method to recruit thirty-three participants. Thematic analysis facilitated by NVivo was adopted for data analysis purposes. Thus, the study’s findings illustrate that the damage to essential services in the quest for basic services emanates from the frustration of the local people due to the government’s inability to address the prevailing socioeconomic issues. The destruction of key infrastructure occurs when the primary cause of the frustration is not within the reach of the people.

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