The Plugged-in Reference Librarian: Who Do We Think We Are?

Abstract

In recent years, academic reference librarians often find themselves working in closer proximity to computer workstations, labs, and information commons. They are spending a greater portion of their time assisting library users with the vast array of software and hardware used to access library resources. This study examines whether an increased demand for technological knowledge and proficiency is reflected in job expectations for academic reference librarians. Researchers compared randomly chosen academic reference librarian job advertisements from 1999 to those from 2011, examining both job responsibilities and candidate qualifications. Results were mixed, with some variables gaining prominence but others declining. There was no apparent increase in demand for technological skills and responsibilities overall.