Abstract
The present study describes technological integration as source of the sustainable supply chain resilience. The implementation of sustainable supply chain resilience has recently played a vital role, owing to its substantial factors which influence the business continuity. The influence of sustainable supply chain resilience is greatly varying, to embrace companies’ efficiency during a crisis such as COVID-19. In the present study, systematic model-based integration of sustainable supply chain resilience is developed, which can benefit the companies’ profile of work normalcy during the pandemic situation by managing the associated risks. Different variable factors are considered, to assess their impact on the sustainable supply chain. These factors are environmental regulatory system, customer response monitoring system, environmental uncertainty, interoperability and operational integration. Data were collected by questionnaire and analyzed with statistical tools of interpretation. This research is concluded with the assessment that there is a significant correlation between technological integration and the resilient supply chain’s sustainability. The business organizations need to understand the current COVID-19 situation, the supply chain issues, and their impact on the other factors. Business organizations need to implement international quality standards through the use of technology. This study highlights the critical components of technological advancement, which can uplift the existing standards. Overall, the study portrays the recent sustainable supply chain resilience-based orientation to cope with the current pandemic situation.
Highlights
The present business situations strongly suggest, and the majority of experts [1] agree, that sustainability in terms of supply chain resilience is key for success, but is mandatory for business survival
There is a questionnaire based on the discussed issues and the need for further research into the technological integration needed for resilient supply chain sustainability
More than 90% of respondents agreed that technological integrations such as increasing the online presence and status of the supply chain is more useful for resilient supply chain sustainability
Summary
The present business situations strongly suggest, and the majority of experts [1] agree, that sustainability in terms of supply chain resilience is key for success, but is mandatory for business survival. The technology, most of which is information-based, is potent enough to change where and how people may believe and work and, the future urban area type This has significantly transformed the way in which companies have been working by improving the supply chain, operation management and marketing goals, and uplifting the economics and risk management within an individual niche [14]. The use of data envelopment can mask the risk associated with the supplier and customer, which can be handled with AHP-based models and techniques [21] Using improved technology, such as the Internet of Things (IoT), a resilient supply chain can be built by monitoring any part of the systems within the business organization [22]. During the current worldwide pandemic, the operational mode has become more virtual, businesses are operating digitally, and the transition and organization should be closely monitored with the use of technologies such as IoT, which can create balanced working modules with a minimal physical presence of human resources [23,24]
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