Abstract
Biometric national identity card systems are gradually becoming attractive within Africa and considered as a vital social element. It is presumed that offering national identity cards to all the citizenry will help African governments to fight numerous societal malevolence such as extremism, unlawful immigration, deceitful activities, and quicken community service delivery. However, the introduction of national identity card has been a matter of academic and policy debate. This paper assessed the service delivery performance of the National Identification and Registration Authority (NIRA) a mixed method approach was used and results indicated delays in new Identity Card (ID) application, replacement and change of ID particulars in in both 2016 and 2017 in Uganda. It was suggested that there is need for service level agreement, translation of application forms in different languages, strategy to deal with priorities, increase band width for data connectivity in upcountry offices and scrap the replacement fees.
Highlights
The National Identification and Registration Authority (NIRA) is responsible to identify and register the citizens of Uganda as mandated by the Registration of Persons Act 2015
National Identification and Registration Authority’s mandate as established by the Registration of Persons Act 2015 includes among others: the creation, management, maintenance and operation of the National Identification Register; the registration of all citizens of Uganda; the registration of non-citizens of Uganda who are lawfully residents in Uganda; the registration of births, deaths and adoption orders; assignment of a unique National Identification Number (NIN) to every person registered; issuance of National Identification Cards and Aliens’ Identification Cards and provide access and use of information contained in the National Identification Register in accordance with Regulations issued by the Board after consultation with the Minister (Authority-NIRA, 2015; NIRA, 2016)
Study Findings Examining the change in the number of days proposed by NIRA and the days used in 2016 for new Identity Card (ID) application, replacement, and change of ID particulars of people in Uganda The study investigated the change in the number of days proposed by NIRA and the days used in 2016 for new ID application, replacement, and change of ID particulars of people in Uganda
Summary
The National Identification and Registration Authority (NIRA) is responsible to identify and register the citizens of Uganda as mandated by the Registration of Persons Act 2015. National Identification and Registration Authority’s mandate as established by the Registration of Persons Act 2015 includes among others: the creation, management, maintenance and operation of the National Identification Register; the registration of all citizens of Uganda; the registration of non-citizens of Uganda who are lawfully residents in Uganda; the registration of births, deaths and adoption orders; assignment of a unique National Identification Number (NIN) to every person registered; issuance of National Identification Cards and Aliens’ Identification Cards and provide access and use of information contained in the National Identification Register in accordance with Regulations issued by the Board after consultation with the Minister (Authority-NIRA, 2015; NIRA, 2016).
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