The Performance of Emergency Department Nurses Across Sectors in Jordan: An Application of the Work Functioning Model.

Abstract

Work functioning is a relatively new conceptual model developed to embrace various aspects surrounding work performance, work participation, and individual capacity. The assessment of work performance (AWP) in nursing has gained inconsistent evidence due to examining it from multidimensional aspects. This study aimed to perform the AWP in nurses working in the emergency departments (EDs) at different healthcare sectors in Jordan. A descriptive, cross-sectional design was used in which ED nurses completed a questionnaire. ED nurses were recruited conveniently from four referral hospitals located in Amman (two government and two private hospitals). The Nursing Work Functioning Questionnaire (NWFQ), in addition to the demographic questionnaire were completed. A total of 179 ED nurses participated in the study (100 government and 79 private nurses). A few differences were found between government and private sector nurses in respect to work functioning domains. Overall, nurses from both sectors reported minimal impairments in their performance represented in seven domains. However, ED nurses from the private sector claimed more frequent work incidences compared to ED nurses from the government sector (p = .043). In addition, associate nurses showed higher avoidance behavior than registered nurses in both sectors (p = .031). Contrary to former studies, this study found minimal discrepancies in work performance between government and private sectors, and employing the work functioning model is useful to gain a thorough understanding of the AWP.