The perception of the Y generation working in a public institution on business life: a case of a public institution in Aydin

Abstract

Purpose- This study was carried out to determine the expectations of the Y generation employees working in public institutions from working life. Methodology- In this context, the sample of the study consists of 18 people who are included in the Y generation classification, working in a public institution in Aydın Province. Research data were collected by fully structured interview technique. In the research, an interview form consisting of 17 open-ended and closed-ended questions was used to determine the expectations and future perspectives of the employees working in the public sector. Findings- As a result of the research, it has been found that the problems faced by the Y generation in the public sector are “injustice, incompetence, lack of infrastructure, inadequacy of physical conditions and lack of educational activities”. It has been concluded that the Y generation working in a public institution expects flexible working conditions in their working life. It has been determined that most of the millennial employees participating in the research prefer the public sector because it is a respected and always valid sector. It has been observed that millennial employees have a high intention to quit their job in the face of a good job offer, but believe that they will retire from the public institution they are in. Conclusion- In the light of the information obtained as a result of the research, it is recommended that senior managers working in public institutions should analyze the characteristics of generations in working life and meet their expectations accordingly in order to ensure efficiency, effectiveness and loyalty within the institution. Apart from being an institution where citizens are served, public institutions should also be an institution where employees can improve themselves. Training and development activities by experts should be increased, especially for Generation Y employees. Keywords: Aydın province, working life, future expectation, public sector, Y generation. JEL Codes: J24, M10, M12