Abstract
Comfort is becoming an important issue that airlines use to differentiate themselves in a competitive market. Activity and posture, as an integrating external manifestation when passengers interact with the complex cabin system, could be used as an effective way to study passenger comfort. This study aims to analyze the passengers’ comfort perception based on activity and posture analysis performed by passengers on the flight. By recording and reconstructing the activities performed by passengers in a 2-hour simulated flight, the typical activities and the corresponding postures were identified through the video analysis software system MVTA. The passengers remained the greater part of the time performing the activity of sleeping and resting (34.3%), followed by using small electrical devices (32.7%) and reading (16.1%). The main postures in these activities were encoded and displayed in the elliptic structural diagram based on the variations in head, back, arms, and legs. The difficulties and constraints resulted from the seat and cabin were summarized by a questionnaire. Based on the analysis results, the suggestions about seat design, activity guidance, and arrangement were offered from the perspective of supportability, adjustability, affordance, and aesthetics, which would be applied in improving the passengers’ comfort and innovations in cabin and seat.
Highlights
With the increase in air travel, passengers are paying more attention to their comfort experience during flights
Comfort is becoming an important issue that airlines use to differentiate themselves in a competitive market [1]
As an integrating external manifestation when passengers interact with the complex cabin system, could be used as an effective way to study passenger comfort. e analysis of activity and posture can reveal the difficulties and reactions of passengers when dealing with their sitting situations
Summary
With the increase in air travel, passengers are paying more attention to their comfort experience during flights. Us, this study aims to Identify the activity duration and analyze which typical activities a passenger would perform How they carry out these activities, which corresponding postures are related to these activities, and the difficulties and constraints resulted from the seat and cabin. After the recording of the flight, a comfort questionnaire was completed to evaluate the subjects’ comfort experiences in the context of their performed activities and in relation to seat design aspects. Experimental process (i) Recording the activities performed by subjects (ii) Taking the special posture photographs (iii) Completing a comfort questionnaire. Data analysis (i) Video organization and preparation (ii) Reconstructing the activities according to the time sequence and using the MVTA so ware (iii) Identifying the typical activities (iv) Analyzing the corresponding postures (v) Evaluate the comfort perception of subjects
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