Abstract

BackgroundThis study sought to utilise participatory research methods to identify the perspectives of people with diabetes regarding which diabetes outcomes were most important to them. These findings were then used to support an expert working group representing multiple health sectors and healthcare disciplines and people with diabetes to establish a core set of patient-important outcome constructs for use in routine diabetes care.Methods26 people with diabetes and family members were recruited through purposive sampling to participate in interviews, focus groups, voting and plenary activities in order to be part of identifying outcome constructs. Content and qualitative analysis methods were used with literature reviews to inform a national multi-stakeholder consensus process for a core set of person-centred diabetes outcome constructs to be used in routine diabetes care across health care settings.Results21 people with diabetes and 5 family members representing type 1 and 2 diabetes and a range of age groups, treatment regimens and disease burden identified the following patient-reported outcome constructs as an important supplement to clinical indicators for outcome assessment in routine diabetes care: self-rated health, psychological well-being, diabetes related emotional distress and quality of life, symptom distress, treatment burden, blood sugar regulation and hypoglycemia burden, confidence in self-management and confidence in access to person-centred care and support. Consensus was reached by a national multi-stakeholder expert group to adopt measures of these constructs as a national core diabetes outcome set for use in routine value-based diabetes care.ConclusionsWe found that patient-reported outcome (PRO) constructs and clinical indicators are needed in core diabetes outcome sets to evaluate outcomes of diabetes care which reflect key needs and priorities of people with diabetes. The incorporation of patient-reported outcome constructs should be considered complementary to clinical indicators in multi-stakeholder value-based health care strategies. We found participatory research methods were useful in facilitating the identification of a core prioritised set of diabetes outcome constructs for routine value-based diabetes care. The use of our method for involving patients may be useful for similar efforts in other disease areas aimed at defining suitable outcomes of person-centred value-based care. Future research should focus on developing acceptable and psychometrically valid measurement instruments to evaluate these outcome constructs as part of routine diabetes care.

Highlights

  • This study sought to utilise participatory research methods to identify the perspectives of people with diabetes regarding which diabetes outcomes were most important to them

  • How do People with Diabetes (PWD) and Family members of PWD (FM) describe their key goals and success criteria for their diabetes care? What are the outcomes of care they consider relevant? How do PWD suggest or believe these could be measured?

  • We found that in order to evaluate outcomes of diabetes care in Denmark in a way that adequately reflects the needs and priorities of PWD both clinical as well as patient-reported outcomes are needed

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Summary

Introduction

This study sought to utilise participatory research methods to identify the perspectives of people with diabetes regarding which diabetes outcomes were most important to them. The framework extends the traditional focus of outcome assessment from health status (tier 1) to include outcome indicators pertaining to recovery and treatment process (tier 2) as well as broader care system factors influencing sustainability of outcomes (tier 3). This expanded outcome measurement hierarchy has been suggested as a way to broaden how health care professionals (HCPs) monitor and benchmark themselves to improve effectiveness [8]. As the framework was not designed for chronic illness care, two core areas have been highlighted as pivotal for the successful use of the outcomes hierarchy in conditions such as diabetes: (1) The systematic involvement of a people directly affected by the condition (i.e. patients and their family members) in the development of these outcome measures, and (2) the implementation of measurement approaches which are sensitive enough to capture each individual person’s needs and goals so they become useful tools for improving individual quality of care [9]

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