Abstract

Objective This study explores the practices of organisational diagnosis of Health Promoting Hospitals (HPH) in Taiwan through a case study, and further identifies a diagnostic model that could be utilized as a suitable reference. Methods The three major techniques used in gathering the quantitative and qualitative diagnostic data are in-depth interviews, evaluation of archival data, and questionnaire survey. Results Several key findings on the organisational effectiveness of health promotion are outlined in the study. With regard to overall appropriateness of HPH practices, the hospital is found to have only marginally met the WHO–HPH standards. Conclusion This study suggested that to launch HPH, hospitals could adopt a systematic process to complete a comprehensive and accurate diagnosis of the organisation's problems and formulate plans for interventions to facilitate the successful implementation of HPH. Practice implications The model developed by this study and the practical experience gained provide hospitals with diagnostic references as they introduce the HPH program.

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