The opportunities and challenges of politically designed co-creation platforms

Abstract

Contemporary governments face dwindling resources and populations who feel disconnected from political systems. In response, both governments and scholars increasingly explore more participative governance approaches. Such efforts have coalesced around ‘co-creation’, a way of governing through collaboration between public and private actors, often including citizens. Increasingly, scholars emphasise ‘co-creation platforms’: devices that use reconfigurable structures and resources to facilitate multiple instances of co-creation. By creating platforms, advocates claim, governments can facilitate widespread co-creation without unfeasible costs. Some even encourage governments to adopt platform-creation as their way of governing – so-called ‘generative governance’. Yet, with governments being time- and cash-poor, they cannot participate in every such co-creation initiative themselves. To realise the promise of generative governance, platforms must enable governments to facilitate co-creation initiatives at arm’s length. While, however, research suggests that governments can be successful platform-users, we know little about how successfully they can forge platforms to encourage co-creation among others. Consequently, we conducted a nested case study of the creation and use of one novel platform: London Borough of Culture. Theorised through literatures on platforms, and co-creation’s drivers and inhibitors, our findings affirm that platforms can facilitate co-creation. However, they also uncover how platforms fashioned by politically-led organisations become entangled in political dynamics that inhibit co-creation. Two contributions follow: first, platforms made by politically-led bodies enable, but simultaneously constrain, others’ co-creation; second, drivers and inhibitors of co-creation can be strategically shaped by interventions (for example, platforms) to maximise the chances of that co-creation succeeding.