The Oldest Olds’ Perceptions of Social Robots

Abstract

Social robots are gaining attention as potential tool for improving older adults’ social and emotional well-being. A mixed-method study with a panel of older adults 85 years of age and older explored how the oldest old feels about social robots, as well as new technologies in general. Based on responses to a survey and a set of focus groups, it was found that the panel was generally experienced and comfortable regarding use of new technologies. Responses to questions about social robots, however, suggested that there was a mix of perceptions and attitudes. Many participants were able to envision using one, open to interacting with one, and quick to embrace their potential benefits. On the other hand, apprehension to engaging with a social robot was apparent among some participants. Even with some concerns around trust, privacy and security, however, the group overall had no problem understanding the key capabilities and features of social robots, despite having very little to no prior knowledge. The findings indicate the oldest old, although often stereotyped to be slow to accept new technologies, may be open to the possibility of using a social robot as a companion.