Abstract
Now, the telecom service providers are faced with significant challenges as the traditional separated network and service become converged. Customers move to care more about the quality of service, such as the provision time, fault disposal, bill management, and security issues, other than networks. The carriers must integrate their core legacy mainframe operation support systems (OSS) with new generation components that can handle the requirements posed by new service offerings, which means the NG-OSS should pay attention to customers rather than networks. This paper examines the legacy OSS frame with its main component and analysis which part should be weakened or converged, and which part should be enhanced or updated. Then it suggests a more idealized view of a functional OSS architecture that conforms to the concepts of the TeleManagement Forum’s Telecom Operations Map (TOM) model. In the last, it discusses how to evolve the OSS from the network-focused to customers-focused successfully and smoothly.KeywordsOperation support systemsOSSTelecom service providersEvolution
Sign-in/Register to access full text options 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callDisclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
