The Nexus between Employee Engagement and Performance Management Processes—Fruška Gora National Park (Serbia) Case Study

Abstract

This study examines the nexus between employee engagement and the performance management process using the example of Fruška Gora National Park, Serbia. The main scientific problem is to refocus awareness on performance management systems and to investigate methods to upgrade employee engagement. The paper starts with the main hypothesis that employee engagement is a main factor for increasing employee efficiency. The practical tasks of this study are to define the relationship between employee engagement and performance management processes, and to find out what creates employee engagement. Since national parks have a lot of specifics as an organization, we proposed that their employee engagement is much more pronounced. The research was carried out on 103 employees of the Fruška Gora National Park, Serbia. Our findings indicate that employee engagement is directly proportional to the feeling of belonging to the company; further, if employees feel that a superior appreciates their work and effort, this will also increase employee engagement. Finally, a successful performance management process will positively impact employee engagement.