Abstract
From Publisher: The old common sense was about how to deal with separate and free-standing units of a complicated world. The next common sense is about mastering complex swirl of interweaving events and situations around us. Life is faster, more interconnected, interdependent and interrelated in online communities of AOL than in, for example, supply chain of an auto-maker. The world of work group relationships, strategic alliances and customer networks we collectively call the organization, is about effects of relationships between people inside and outside organization rather than about controlling distinct groups of employees, customers, suppliers. The new world is a complex one of arrows rather than boxes, of interactions rather than entities. What worked as strategic advice in old complicated world turns out to be just poor directions in new complex, internet-based one. Lissack and Roos demonstrate, in a down-to-earth and practical way, that mastering complexity through finding, nuturing and communicating coherence are critical tasks for today's e-managers and executives. With rich examples of how today's top companies - AOL, Southwest Airlines, Intel and Visa among others - have rejected traditional management practices to create new organizational community of future, they offer a five-step action plan for achieving coherence in complexity and detail ten key management principles essential to practice of next common sense.
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Disclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.