Abstract
The current study aimed to guarantee websites quality, we should evaluate them depending on certain criteria, this is to achieve the best service. This work aimed to build a platform to evaluate the navigability validation for some e-government websites. As a contribution to the field of websites evaluation, this study evaluates the quality of e-government portal website for 15 countries in the Middle East by using common automatic website evaluation tools. The proposed websites evaluation approach is conducted according to certain metrics based on five automatic website tools which are: Link checker, Xenu, page rank, Alexa, and TAW, those tools are freely available for evaluation purposes. The assessment of these websites helps their developers for improving them and following the quality principles. We tested accessibility, usability and page rank as three criteria of websites quality assessment. Our findings may improve some standards when building and developing Middle East E-government websites, finally, they presented some recommendations to avoid the weak points in these websites.
Highlights
A huge number of websites are found daily on the internet regardless of their purpose, for entertainment, education, or even governmental websites transition from paper-based transactions to electronic transactions required to build and design an accessible website for everyone wishes to use it
We proposed a framework of three assessing website quality metrics which are; Accessibility, Usability, and Ranking, all the selected website metrics were evaluated using online diagnostic tools; the methodology that we followed is summarized in figure 1
This paper presented a quality assessment model for e-government websites in some Middle East countries
Summary
A huge number of websites are found daily on the internet regardless of their purpose, for entertainment, education, or even governmental websites transition from paper-based transactions to electronic transactions required to build and design an accessible website for everyone wishes to use it. The e-government website is one of the most critical websites that needs a big effort to reflect good services for others. The main aspect key is to give all users equal access to data and information on the website. The modern trend in the web world is developing websites that satisfy the accessibility principles and rules for all clients' regardless of the health status, geographical area, used technology, or other criteria. There is a necessary need to apply the accessibility and usability principles, there are many common websites developed without taking these issues into the consideration
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