Abstract
Organizational decision support systems (ODSS) have been defined as computer-based systems that focus on organizational tasks affecting several organizational units, functions, and/or hierarchical layers. The nature of these systems is explored here through reviewing definitions and information technology requirements of ODSS as well as descriptions of actual systems that have been developed and implemented. The chapter also summarizes the findings from studies of ODSS impacts and of their links to enterprise systems. The possibility of scaling up from individual to organizational decision support systems (DSS) is then examined. The conclusion is that organizational DSS are similar in many ways to individual DSS but differ in that they are designed with extended reach and purpose.
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