Abstract

eHealth and mHealth interventions for type 2 diabetes are emerging as useful strategies to accomplish the goal of a high functioning integrated care system. However, mHealth and eHealth interventions in order to be successful need the clear endorsement from the healthcare professionals. This cross-sectional study included a sample of 93 Italian-speaking type 2 diabetes patients and demonstrated the role of the perceived ability of healthcare professionals to motivate patients' initiative in improving the level of their engagement and activation in type 2 diabetes self-management. The level of type 2 diabetes patients' activation resulted also in being a direct precursor of their attitude to the use of mHealth and eHealth. Furthermore, patient engagement has been demonstrated to be a mediator of the relationship between the perceived ability of healthcare professionals in motivating type 2 diabetes patients and patients' activation. Finally, type 2 diabetes patients adherence did not result in being a direct consequence of the frequency of mHealth and eHealth use. Patient adherence appeared to be directly influenced by the level of perceived healthcare professionals ability of motivating patients' autonomy. These results offer important insights into the psychosocial and organizational elements that impact on type 2 diabetes patients' activation in self-management and on their willingness to use mHealth and eHealth devices.

Highlights

  • Diabetes currently constitutes a large and growing clinical problem, and its costs for society are high and are escalating

  • Patient engagement has been demonstrated to be a mediator of the relationship between the perceived ability of healthcare professionals in motivating type 2 diabetes patients and patients’ activation

  • Patient adherence appeared to be directly influenced by the level of perceived healthcare professionals ability of motivating patients’ autonomy

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Summary

Introduction

Diabetes currently constitutes a large and growing clinical problem, and its costs for society are high and are escalating. The long-term management of chronic conditions requires a revision of classical models of care in order to guarantee positive care outcomes [4] and enhance patient’s quality of life [5] To address this requirement and to manage the patients’ care, a more effective synergy between healthcare organizations and territorial services is required [6,7,8]. Healthcare organizations are concerned with the long-term management of type 2 diabetes patient and are claimed to redesign their organizational models in accordance with local resources and demands of care This requires a better integration with the resources (formal and informal; expert and lay) that are present in the territories [12, 13]

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