Abstract

ABSTRACT Welfare state transformation has resulted in the expansion of private associations and the increased role of religious charities. In the context of the austerity crisis, the paper addresses how Caritas volunteers in an impoverished urban area in southern Italy deal with the bureaucratisation of resource distribution in face of increasing demands of ‘aid’. The categorisation of poverty by welfare agents and the moral evaluations that underlie volunteers’ approach to ‘the new poor’ provide insights to the explanatory frameworks they articulate in order to make sense of their compensatory role in the face of scarcer welfare state provisions. The paper highlights the linkages of formal and informal circuits in charity initiatives in order to analyse the interplay between procedural and moral definitions of poverty. It shows how volunteers adjust to the transfer of the responsibility to care from welfare state to charity and finally how they make sense of social inequality.

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