Abstract

ABSTRACTObjectives:to analyze differences in the variables for the object of this study (attitude toward communication, emotional intelligence, and empathy) according to sex; verify correlations among variables between men and women and analyze regression models according to sex. Method:the ATC was used to measure attitudes toward communication; the Jefferson Scale of Empathy was used to measure empathy; and the Trait Meta Mood Scale 24 was used to measure emotional intelligence. The sample was composed of 450 nurses working in 7 hospitals located in Valencia, Spain. The t-test for independent samples was used to verify whether there were statistically significant differences, together with a prior application of the Levene test to assess the equality of variances. The correlations were analyzed using Person’s coefficient. Finally, the Beta coefficients of variables predicting ATC’s dimensions were verified using hierarchical multiple linear regression according to sex. Results:There are statistically significant differences based on sex for the variables, correlations and power of prediction. Conclusions:This study presents evidence on how the levels of variables (attitudes toward communication, EI, and empathy) vary among nurses according to sex, as well as the relationships established among such variables.

Highlights

  • Interpersonal communication between nurses and patients is directly linked to care practices, as the basis of nursing care[1] and a central attribute of nursing care models

  • Women generally pay greater attention to their emotions[10] and, for this reason, are more receptive to emotional support measures, while men are usually less attentive to their emotions[11,12]. This ability of women to pay greater attention to their emotions is an important resource for nurses, because it enables them to acquire a greater awareness of their own feelings and those of others, which is related to emotional intelligence (EI), and a greater understanding of a patient’s situation, which is related to empathy, so that the support provided by women is more significant[13]

  • EI is related to communication skills and a high EI is the proof that empathy and social skills are present[17]

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Summary

Introduction

Interpersonal communication between nurses and patients is directly linked to care practices, as the basis of nursing care[1] and a central attribute of nursing care models. EI is related to communication skills and a high EI is the proof that empathy and social skills are present[17] For this reason, this study focuses on the role sex plays in some of the intrinsic variables, or dispositional factors, influencing communication, which are: attitude to communicate; empathy; and EI; as well as the relationships among such variables. This study focuses on the role sex plays in some of the intrinsic variables, or dispositional factors, influencing communication, which are: attitude to communicate; empathy; and EI; as well as the relationships among such variables Such understanding can improve working environments within the context of health to encourage and retain nurses who provide quality health care

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