The message of the medium: The risks and opportunities of migrating pre-electronic government information products to the Internet

Abstract

During the mid-1997 to early 1999 period, a major study was undertaken by the United States National Commission on Libraries and Information Science (NCLIS) for the Federal Depository Library Program (FDLP), at the request of the Government Printing Office (GPO), entitled “Assessment of Electronic Government Information Products.” A contractor specializing in survey research, Westat, of Rockville, MD, was engaged to assist the government in the detailed data collection, interviewing, background research, and related tasks. The contractor delivered a final report to the government on March 30, 1999. On behalf of the government, NCLIS accepted the findings and recommendations, and delivered the report to all three branches of government. A limited number of hard copies are available from NCLIS. This article highlights the study's major findings, conclusions, and recommendations, their significance, and speculates on possible future actions the government could take. The major conclusion of the study was that there is a need to pinpoint overall responsibility for public information dissemination and electronic publishing at the top agency level. Presently authorities and responsibilities are unclear, uncoordinated, fragmented, and overlapping among many different agency line and staff units.