THE MEDIATION ROLE OF EMPLOYEE PERFORMANCE ON THE EFFECT OF SELF LEADERSHIP, COMMUNICATION COMPETENCY, AND EMOTIONAL INTELLIGENCE ON PERFORMANCE OF PT. PERTAMINA (PERSERO) (Case Study on Marketing Operation Region 1 Banda Aceh)

Abstract

This study aims to examine the mediating role of employee performance on the self-leadership, communication competence, and emotional intelligence effect on the performance of PT. Pertamina (Persero) in Marketing Operation Region 1 Banda Aceh (Pertamina). The population was all employees of Pertamina Marketing Operation Region 1 Banda Aceh as many as 137 people. The test results reveal that self-leadership and emotional intelligence do not affect Pertamina’s performance; Communication competence and employee performance affect Pertamina's performance; Self-leadership, emotional intelligence, and communication competence affect Pertamina’s employee performance; employee performance fully mediates the selfleadership and emotional intelligence effect on Pertamina's performance; and employee performance partially mediates the communication competence effect on Pertamina's performance. This finding states that Pertamina's performance improvement model is a function of strengthening self-leadership, increasing communication competence, increasing emotional intelligence, and improving employee performance.