The Mediation Influence of Job Satisfaction on Organisational Commitment amongst Quantity Surveyors

Wai Yee Betty Chiu,Fung Fai Ng

doi:10.5130/ajceb.v15i1.4304

Abstract

Some researchers claimed that job satisfaction directly affected organisational commitment but others considered it had a mediation effect on the relationship between some independent variables and organisational commitment. Thus, this paper aimed to examine whether job satisfaction mediated the relationship between work group identification and the two forms of organisational commitment amongst quantity surveyors. A quantitative approach with questionnaire survey was employed for data collection. Questionnaires were sent to the chartered quantity surveyors and 71 valid responses were obtained for analysis. A bootstrapping approach was applied to the survey data to test the mediating effect of job satisfaction between work group identification and organisational commitment. The bootstrapping results supported most hypotheses. The findings suggested that surveying companies should focus their efforts on improving quantity surveyors’ job satisfaction through the organisation of social activities. Special measures should also be taken by the work group leaders to improve the working relationship among quantity surveyors to foster job satisfaction.Paper Type: Research article

Highlights

Job satisfaction is important in both individual and organisational behavior and the concept has been discussed for more than 60 years
The mediation role of job satisfaction has been widely studied in the field of organisational behaviour, psychology and sociology, few investigations have been conducted in the construction industry and the quantity surveying context
A quantitative approach with questionnaire survey was adopted for achieving the research objectives

Summary

Introduction

Job satisfaction is important in both individual and organisational behavior and the concept has been discussed for more than 60 years. Research findings have showed that individuals’ job satisfaction level affects organisational commitment level (Gaertner, 1999; Huang and Hsiao, 2007; Lam, Zhang and Baum, 2001; Lam and Zhang, 2003; Martin, 2008; Martin and Roodt, 2008; Meyer et al, 2002; Rayton, 2006; Yousef, 2002). It is a common practice in many construction management studies to examine whether the independent variables have significant. The results of this study advances knowledge in construction/organisation literature by adding to the understanding of the mediation effect of job satisfaction on the relationship between work group identification and the two forms of organisational commitment within the construction industry

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Conclusion