Abstract
The main aim of this paper is to investigate the mediation effect of organizational climate on the relationship between HPWS and perception of patient safety in Saudi Hospitals. Patient safety has become a significant topic among health professionals, policy makers, and the public owing to the emphasis on the reported and unreported healthcare errors that result in negative situations. A quantitative research design was adopted to collect data. Out of 254 questionnaires returned which are content to 202 questionnaires returned from 112 general hospitals and 52 from 33 specialist hospitals only 217 questionnaires used for analysis. The Partial Least Squares Structural Equation Modeling (PLS-SEM) method was used to conduct this study. The findings of the study will contribute to both theory and practice. The results of this study have important contributions and implications for practitioners and policy-makers. This study contributed to the field of organizational climate on patient safety in Saudi Hospitals. It is contended that organizational climate was found to play a pivotal role in the model, as it had a direct significant impact on patient safety and frequency of occurrence of adverse events, and had a partial mediating effect on the relationship between HPWS and patient safety.
Highlights
Patient safety has become a significant topic among health professionals, policy makers, and the public owing to the emphasis on the reported and unreported healthcare errors that result in negative situations
In an attempt to describe the potential factors affecting patient safety, it was stated that adverse events do not occur intentionally from people to hurt patients but they are attributed from the complex healthcare systems which influences the performance of the individuals (WHO, 2009)
Several aspects related to human resource management (HRM) can impact patient safety, the present study focuses on specific elements that impact nurses’ practices in public hospitals and its effect on patient safety
Summary
Patient safety has become a significant topic among health professionals, policy makers, and the public owing to the emphasis on the reported and unreported healthcare errors that result in negative situations. Several initiatives and studies dedicated to patient safety have been conducted in the Western countries that are characterized by well-organized healthcare systems and effectively implemented quality assurance programs (Al Rifai, 2008). Developing countries lack the infrastructure required for the implementation and lack resources to tackle patient safety. On the basis of the report of the World Health Organization (WHO, 2004), deficiencies in healthcare systems in terms of infrastructure, lack of skilled personnel and other quality issues are still prevalent in the developing countries. The ability of the employees to perform hinges upon a set of combined factors in a way that possessing greater abilities, being highly motivated and steering clear of external disruptions negatively impacting the employees work eventually results in better performance (Spaulding, 2011)
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