Abstract
The aim of this study is to enhance understanding in the animated extent of delegation authority and its role in decision making. Precisely, the prime objective of this study is to visualize the concept and propose the effects of delegation authority on decision making along with the mediating role of employees’ performance in the Police department at Dubai. Based on an inclusive and systematic literature review of delegation authority, decision making, and employee’s performance, this study will collect data through self-administered questionnaires based survey in a quantitative manner. The collected data will be analyzed through smart partial least square structure equation modelling for validating the model, testing hypothesis, and finding results. This study will highlight some new insights into the relevant knowledge area. Specifically, the results will contribute to enhance the motivational synergy of upper management to include the employees in decision-making process to improve their performance. This study is only limited to the police department of Dubai and future studies can examine the relationship between defined constructs in other service sector and the moderating role of employees’ performance. By integrating delegation authority, decision making, and employee’s performance literature, the prime contributions of this study are the analysis of defined variables in the police department of Dubai with emphasize on new challenges and to boost up the gap of relevant literature.
Highlights
In the modern era, the decision-making process has shown significant growth in academic research and organizational practices around the world
This study has presented a conceptual framework to examine the impacts of a delegation of authority on the decision-making process along with the mediating role of employees’ performance in the police department at Dubai
This study is consistent with the prior studies, such as Al-Jammal, Al-Khasawneh and Hamadat (2015) have examined the impacts of a delegation of authority on employee’s performance and noted that delegation of authority has a significant relationship with the efficiency, effectiveness, and empowerment of employee’s performance
Summary
The decision-making process has shown significant growth in academic research and organizational practices around the world. Due to the advancement in information, communication, and organizational operations technology, many new challenges take place in organizations on a daily basis. For the efficient management planning, operational process, follow-up, implementation, and the activities of the decision-making process, which is like the movement of blood in the human body on eternal basis lead to the conception of delegation authority. It includes the various levels of management which are considered as a part of administrative work as all the matters either large or small need decisions and its success depends on how its process takes place (Hadi, 2015). It is quite difficult to take part actively in all tasks of management and show efficiency in all decision and can lead to poor performance (Latif, 2015)
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